1. Send us a message or call our 24-hour BPI Contact Center at (+632) 889-10000.
2. For phishing e-mails received, do not reply, click on any link, or download any attachments in the e-mail.
Relax and know your money is safe
Learn how to transact securely using our digital channels.
Activate your Mobile Key easily
Make online banking transactions easier and safer through biometrics or a nominated PIN code.
Update your mobile number
Keep your registered mobile number up-to-date for a seamless online banking.
Personalize your account settings
Easily and securely personalize your account settings through your desktop, laptop, or mobile.
Make use of QR codes
It is safer and more convenient to use QR Codes to transfer money to other BPI accounts.
Secure your ATM and CAM transactions
Protect yourself and your information to keep every visit to an ATM and CAM safe.
How to report fraud attacks
How to report via call or the website
How to report via social media
Send a private message to our official Facebook and Twitter accounts (look for the verified badge).
| BPI is regulated by the Bangko Sentral ng Pilipinas