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Online request forms

If you need any assistance on your loans, you may reach us through the following channels.

You may also refer to the frequently asked questions.

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Metro Manila

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Luzon, Visayas, and Mindanao

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Loans business centers
Metro Manila

Complete Address

Loan Services Contact Numbers

Email Address

4/F BPI Family Savings Bank Head Office

 

Dela Rosa St. cor. Paseo de Roxas, Makati City

(+632) 889-10000

Option 4-3-2

RetailLoanCare@bpi.com.ph

Luzon

Baguio

Complete Address

Loan Services Contact Numbers

Email Address

2/F BFB Malcolm Branch Building, Agoncillo Street corner Perfecto Street, Malcolm Square, Baguio City

(074) 661-7931

(+63) 919-080-5354

(+63) 919-080-5423

loancarebaguio@bpi.com.ph

Laoag

Complete Address

Loan Services Contact Numbers

Email Address

2/F BFB Laoag Branch, FR Castro Avenue, Laoag City

(074) 661-7931

(+63) 919-080-5354

(+63) 919-080-5423

loancarebaguio@bpi.com.ph

Dagupan

Complete Address

Loan Services Contact Numbers

Email Address

2/F PI Building, Arellano Street corner AB Fernandez Avenue, Dagupan City

(+63) 995-083-3954

(+63) 939-187-3396

(+075) 522-0372

loancaredagupan@bpi.com.ph

Tuguegarao

Complete Address

Loan Services Contact Numbers

Email Address

2/F BPI Tuguegarao College Avenue Branch, College Avenue corner
Campos Street, Tuguegarao City

(+63) 919-080-5425

loancaretuguegarao@bpi.com.ph

San Fernando

Complete Address

Loan Services Contact Numbers

Email Address

G/F BPI Building, Jose Abad Santos Avenue, City of San Fernando, Pampanga

(+63) 905-270-3526

(+63) 943-466-3585

loancarepampanga@bpi.com.ph

Lipa

Complete Address

Loan Services Contact Numbers

Email Address

2/F BPI Building, J.P. Laurel
Highway, Lipa City

(+63) 919-080-5451

(+63) 919-080-5452

loancarelipa@bpi.com.ph

Naga

Complete Address

Loan Services Contact Numbers

Email Address

BPI Caceres Branch, Caceres Street
corner Elias Angeles Street, Naga City

(+054) 472-2208

(+63) 917-563-5502

loancarenaga@bpi.com.ph
Visayas

Bacolod

Complete Address

Loan Services Contact Numbers

Email Address

2/F BPI Bacolod Main Branch,
Araneta St. Bacolod City

(+034) 709-1883

(+63) 917-563-6757

(+63) 922-869-1776

loancarebacolod@bpi.com.ph

Cebu

Complete Address

Loan Services Contact Numbers

Email Address

3/F Ayala Life-FGU Center Cebu, Cor Mindanao Ave. and Biliran Street, Cebu Business Park, Cebu City

(+032) 380-1336

(+032) 380-1338

(+63) 917-558-0542

loancarecebu@bpi.com.ph

Iloilo

Complete Address

Loan Services Contact Numbers

Email Address

2/F BPI Building Gen. Luna Highway Branch, Gen. Luna Street, Iloilo City

(+63) 917-563-5693

(+63) 919-075-7170

(+033) 5100-531

loancarelloilo@bpi.com.ph
Mindanao

Cagayan de Oro

Complete Address

Loan Services Contact Numbers

Email Address

2/F BPI Lapasan Branch,
C.M. Recto Avenue, Lapasan Highway, Cagayan de Oro City 9000

(+088) 880-9660

(+63) 917-563-5993

(+63) 919-075-6654

(+63) 919-075-6653

loancarecdo@bpi.com.ph

Davao

Complete Address

Loan Services Contact Numbers

Email Address

2/F BPI Davao Lanang Branch,
Lanang, Davao City

(+082) 235-3554

(+082) 235-3565

(+63) 917-563-6505

(+63) 922-869-1795

loancaredavao@bpi.com.ph

General Santos

Complete Address

Loan Services Contact Numbers

Email Address

BPI J. Catolico Branch, J. Catolico Ave.,
General Santos City

(+63) 917-586-2778

loancaregensan@bpi.com.ph

Zamboanga

Complete Address

Loan Services Contact Numbers

Email Address

2/F, BPI Veterans Branch Bldg., Veterans Avenue, Zamboanga City

(+062) 991-2071

(+63) 917-803-5028

(+63) 919-075-7173

loancarezamboanga@bpi.com.ph
Downloadable forms
Application of Partial Payment

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Authorization to Debit

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Automatic Debit Authorization

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Contact Information

English

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Statement / Certification and Authorization to Debit

English

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Refund Form

English

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