KrisFlyer

• Card or Customer number
• Item code
• Item quantity
• KrisFlyer membership number
• Cardholder name as registered in KrisFlyer
• Confirmation of residence address in the Philippines

2. Redemption of points can be made anytime by doing any of the following:

a. Contact our 24-hour BPI Contact Center:

• (+632) 889-10000 (Philippines or International)
• (+632) 1-800-188-89-100 (Domestic Toll Free)
• International Toll-free Numbers

b. Send us a message and provide the following details:

• Last 10 digits of your credit card number
• Registered email address
• Choose ‘Other Concerns’
• Choose ‘Credit/Prepaid Card Inquiries and Transactions’
• Indicate in the Summary of the Concern: BPI Rewards Redemption, registered email address, Customer Number, Customer Name, Reward Code, Number of BPI Points for conversion, Krisflyer membership number, Cardholder name as registered in Krisflyer and Confirmation of residence address  in the Philippines.

3. Cardholders can convert their BPI Rewards Points to KrisFlyer with these conversion rates:

1. The conversion of BPI Points to KrisFlyer miles is open to cardholders residing in the Philippines.

2. Enrollment in KrisFlyer is required prior to conversion of BPI Points to KrisFlyer miles. For non-KrisFlyer members, cardholders should enroll via KrisFlyer website.

3. BPI Points can only be converted to the equivalent KrisFlyer miles for credit to the Principal or nominated supplementary cardholder’s enrolled KrisFlyer Member ID.

4. Once a valid conversion of KrisFlyer miles has been made, it cannot be cancelled, revoked, changed or converted back to BPI Points, under any condition.

5. BPI’s Travel Insurance will not apply to flights taken with the tickets issued under KrisFlyer.

6. Cardholders are subject to and must comply with the terms and conditions of KrisFlyer.

7. The participation of KrisFlyer in BPI Rewards is subject to change, at any time without prior notice.

8. BPI may, at its sole discretion and without prior notice: (i) modify the BPI Rewards Points required for the redemption of each reward item; and (ii) remove and/or replace the rewards items with items of a similar nature or equivalent value.

KrisFlyer
For any concerns or clarifications on your miles, please visit KrisFlyer website.

BPI
For inquires and comments, send us a message or call our 24-hour BPI Contact Center at (+632) 889-10000.

BPI is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph