BPI Gold Mastercard membership fee (full)

How to Redeem

1. Upon redemption request, cardholder must provide the following:

• Card or Customer number
• Item code
• Item quantity

2. Redemption of card membership fee will only be allowed after it has been charged to the cardholder’s account.

3. Redemption will be processed within 7 to 15 banking days from receipt of a valid request.

4. Redemption of points can be made anytime by doing any of the following:

a. Calling us through our 24-hour BPI Contact Center:

• (+632) 889-10000 (Philippines or International)
• (+632) 1-800-188-89-100 (Domestic Toll Free)
• International Toll-free Numbers

b. Sending a message to Contact Us and provide the following details:

• Last 10 digits of your credit card number
• Registered email address
• Choose ‘Other Concerns’
• Choose ‘Credit/Prepaid Card Inquiries and Transactions’
• Indicate in the Summary of the Concern: BPI Rewards Redemption, registered email address, Customer Number, Customer Name, Reward Code, and Number of BPI Points for conversion.

c. Visiting any BPI branch near you or contacting your Branch Manager or Relationship Manager.

5. Membership Fee Credits will be reflected on your next statement date.

6. BPI may, at its sole discretion and without prior notice: (i) modify the BPI Rewards Points required for the redemption of each reward item; and (ii) remove and/or replace the rewards items with items of a similar nature or equivalent value.

7. BPI may, at any time and for whatever reason it may deem proper, amend, revise, or modify the BPI Rewards Program Mechanics and any such amendment, revision, or modification shall bind the cardholder upon notice (personal, by publication, or otherwise) or on the date of effectivity as specified in the notice, whichever is earlier. The cardholder’s availment or redemption of the rewards points will constitute cardholder’s acceptance to any such amendment, revision, or modification of the BPI Rewards Program terms and conditions.