Below is a list of services which Mastercard® Travel and Lifestyle Services can provide information, referrals or make necessary arrangements:
Dining
• Information, referrals and when available, table reservations
Car hire
• Car hire information and reservation service
Gift services
• Floral arrangements, balloons, gift baskets and packages
Delivery services
• Courier service
Events & ticketing
•Information on events and local attractions such as concerts, theatre and sporting events and ticket arrangement for events, shows and museums
Hard to find items
•Location of out-of-print books, art objects, and specialty items
Golf
• Information, referrals, and reservations to public and semi-private courses
Travel
• 24-hour pre-departure information
• Air travel information and reservation service
• Alternative transport assistance
• Destination information
• Embassy and consular referrals
• Foreign currency exchange rates
• General information on business etiquette
• General information on local customs
• Hotel accommodation assistance
• Hotel information and reservation Service
• Information on national holidays and standard business hours
• Local voltage information
• Luggage assistance
• Passport, visa and immunization
• Travel advisories and customs information
• Value-Added Tax regulations
• Weather forecasts and average seasonal temperatures
Mastercard luxury hotels & resorts
Access over 3,800+ luxurious properties with benefits such as complimentary breakfast, room upgrades, early check-ins or late check-outs, and more.
Lowest hotel rate guarantee
Get the lowest rates for your stay and receive a refund on the difference in rates when you book through Mastercard® Travel & Lifestyle Services.
Hotel stay guarantee
Book hotels with confidence and experience a worry-free stay with the Hotel Stay Guarantee that provides peace of mind and practical assistance.
24/7 assistance from Travel & Lifestyle Managers
Receive expert advice on hotels, flights, car rentals, cruises, vacation packages, and more.
Special Installment Plan at Partner Travel & Leisure Merchants
Oh My Deals! by BPI Cards
How to register to Mastercard® Travel & Lifestyle Services
To enjoy the benefits of Mastercard® Travel & Lifestyle Services, visit this link, click register, and follow the succeeding instructions.
What are the other services of Mastercard® Travel & Lifestyle Services?
How do I access Mastercard® Travel & Lifestyle Services?
You can easily reach Mastercard® Travel and Lifestyle Services through the following:
• Visit the Mastercard® Travel and Lifestyle Services website
• Via phone (toll-free):
Philippines
Globe – 180-087-395-245 (Local toll free)
PLDT – 180-018-520-014 (Local toll free)
International
Toll – 852-301-63977 (regular rates apply)
• Via email: mastercard.en-ap@tengroup.com
Who can I contact if I have questions regarding this service?
Mastercard
For full details of available services, visit the Mastercard® Travel & Lifestyle Services website.
BPI
For inquiries and comments, send us a message or call our 24-hour BPI Contact Center at (+632) 889-10000.
| BPI is regulated by the Bangko Sentral ng Pilipinas