Frequently asked questions

Don't have a BPI Online account yet?

Register with your deposit, loans, or credit card accounts

 

Already have an existing BPI Online account?

Log in to BPI Online today

Prefer to speak to us?

For immediate concerns, such as lost or stolen BPI debit and credit cards, please call our 24-hour BPI Contact Center:

For phones in the Philippines, international calls, and domestic long- distance:

(+632) 889-10000

For domestic toll-free calls:

1-800-188-89100

For International toll-free calls:

View list of numbers

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Shop and pay online

Make your BPI Online account a new way to pay.

Cash in to e-wallets

Top up e-wallets with your BPI account.

Load prepaid accounts and e-wallets

Conveniently load your prepaid accounts and e-wallets.
Need more help?

Get all the help for your banking needs.

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