Online Debit Card Request

1. Log in to BPI online or app.

2. Select "More".

3. Choose "New debit card" under “Card management”.

4. Choose the account that will be linked to the debit card.

5. Select the account where the new debit card request fee will be paid from.

6. Choose preferred BPI branch where to pick up the debit card.

7. Review the details provided.

8. Key in the One-Time PIN (OTP).

9. Receive confirmation in-app and via e-mail.

Before requesting for debit card replacement, you need to permanently block the debit card via BPI online or app. To permanently block the debit card:

1. Log in to BPI online or app.

2. Select “More”.

3. Click "Card Control" to see your activated BPI Debit Mastercard®.

4. Choose the debit card you want to permanently block.

5. Click on "Permanently block card".

6. Click "Yes" on the confirmation pop-up to proceed.

After successfully blocking the card, you can already click the “Request for card replacement” in Card Control or follow the instructions below:

 1. Log in to BPI online or app.

 2. Select "More".

 3. Choose "Debit card replacement" under “Card management”.

 4. Select account where the new debit card request fee will be paid from.

5. Choose preferred BPI branch where to pick-up the debit card.

6. Review the details provided.

7. Key in the One-Time PIN (OTP).

8. Receive confirmation in-app and via e-mail.

The Online Debit Card Request feature will allow you to request a new debit card or debit card replacement conveniently in the BPI online and app.

You can request a new debit card or a debit card replacement online. If you will be requesting a new debit card, select “New debit card” under “Card management”. If your request is for a debit card replacement, either select the “Request for card replacement” in Card Control page or go to "Debit card replacement” under “Card management”.
 

Note: For card replacements, you would need to permanently block your card first in Card Control before proceeding with the replacement request. 

Online Debit Card Request is a convenient and easy way to request a new debit card or replacement card. You can make the request anywhere, anytime via the BPI online or app and you will only have to go to the preferred branch to pick up the card once it's ready.

Yes, you need to block the debit card first if you wish to request for debit card replacement via BPI online or app.

No, if you wish to change the name on your debit card, you will need to visit any BPI branch to request the change.