You may access these services by calling:
• (+632) 889-10000 for Metro Manila and mobile phone users
• 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers)
• International toll-free numbers
For calls using mobile phone and non-toll free numbers, call charges may apply depending on your network operator.
Get real-time updates on your account via phone
Inquire on your remittances
Check your most recent remittances and verify via your account number and One-Time PIN.
Call from abroad
Call using our international toll-free numbers.
Monitor and control your accounts
Manage your credit card balance, purchasing limits, and outstanding balances.
Settle your bills
Pay your enrolled bills in real-time.
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Avail of up to 24 months Real 0% installment when you use your BPI Credit Card at Globe
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Real 0% SIP at Partner Department Stores
Enjoy Real 0% installment of up to up to 12 months at our partner department stores
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Frequently asked questions
How do I call BPI Phone Banking?
Will I be charged when I call?
For calls using mobile phone and non-toll free numbers, call charges may apply depending on your network operator.
I am enrolled in Phone Banking. Will there be changes on how I access phone banking when I use my BPI Debit Mastercard?
Your access number and telephone identification number (TIN) will remain the same. It is highly recommended that you keep the old debit card so you have a reference for your access number.
Phone Banking features enrollment and resetting your telephone identification number (TIN) are currently unavailable. To access your account, log in to our online or mobile banking facilities.
What should I do if I forget my Phone Banking access number?
You may still access Phone Banking using your old BPI Debit Card. Simply key in the last 10 digits of the card number and the first digit of the card’s JAI.
However, if you no longer have your old BPI Debit card, you can enroll in our online and mobile banking facilities to access your account.
If I call a toll-free number, does that mean my call is free of charge?
No. Calling a toll-free number means that there is no additional toll rate on your call. Your telecommunication network’s landline calling rate will be followed.
Calls using mobile phone and non-toll free numbers will be subject to applicable telco charges.
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| Deposits are insured by PDIC up to P500,000 per depositor. BPI is regulated by the Bangko Sentral ng Pilipinas