Mobile

Your account security is our priority, so Device Registration authenticated via SMS is required if this is your very first time registering a device. Simply follow these steps:

1. Download the BPI app on the device that has the SIM that receives One-Time PINs from BPI.

2. Make sure your SIM can send one (1) text message.

3. Open the app, tap Begin > Secure SMS.

4. Tap Send SMS.

Do not switch apps during this process. This is what to expect after you tap Send SMS, depending on the device you use:

Android users

You’ll be asked to allow the BPI app to send SMS Messages and Get Device info. Select Always allow.

The app will automatically send the registration text message for you.

iOS users

The app will open Messages, and you’ll see a message that looks like this:

DEVREG Send this message to BPI to confirm your request. GhvPyOf0EZCV20UPGzWXEKLi-GCXONa8xSZm360E

Just tap Send.

If you’re registering an additional device, make sure your primary device has Mobile Key turned on, then follow these steps:

1. Download the BPI app on the other device.

2. Open the app then tap Begin > Mobile Key.

3. You’ll receive a push notification on your primary device. Tap it, then enter your Mobile Key PIN or use biometrics.

4. Tap It was me to approve the registration of your new device.

That’s it! For your security, our systems will double-check to make sure it’s you. This takes up to 24 hours. You’ll receive an SMS and email notification once you can view your BPI accounts and start transactions through your newly registered device. Please note that you’ll still need your primary device to approve transactions with Mobile Key.

Yes, you can view your BPI transaction history from the last three months.

When you log in to the app, you’ll see a list of your accounts on the home screen. Just tap on the account you want to see the history of.

From there, you’ll see the list of transactions you’ve made with that specific account. You have the option to download a copy by following these steps:

1. Tap My Statements

2. Select the date range you want to see in your file

3. Tap Download

Yes, you can download bank statements of your account from before you had the app.

When you log in to the app, you’ll see a list of your accounts on the home screen. Just tap on the account you want to get the statement of and follow these steps:

1. Tap My Statements

2. Select the date range you want to see in your file

3. Tap Download

Yes, but it’s best to generate new updated QR codes through the current BPI app. Here’s how:

Log in, then tap More in the lower right corner of the home screen

1. Tap General settings

2. Scroll down until you see Transactions, then tap QR generator

3. Select the account you’re generating the QR for

4. Enter the nickname of the account, and the amount you’re requesting (if applicable)

5. Tap Generate

Once your QR appears, you can choose to Save to device or tap the share icon in the upper right of the screen to send it to someone else.

No, everything you’ve previously enrolled through the old BPI Mobile app or BPI online will appear on the BPI app. No need to set them up again.