Keeping you safe

BPI will never ask for your One-Time PIN, online banking password, and other confidential information through our social media pages, embedded forms, email links, calls, or SMS.

Prefer to speak to us?

For any queries, clarifications or request on any aspect of this statement, the exercise of your rights pertaining to your personal information, or to provide any feedback that you may have about processing personal information, please send us a message or visit any of our branches

 

You may also reach out to us through these channels:

 

  • Email
    bbclientservices@bpi.com.ph
    We will respond to you soonest during business hours
  • Phone
    (+632) 889-10000
    This is our 24-hour contact center
  • Phone
    (+632) 7918-2000
    Press 2 for Business Loans
International toll-free numbers

If your country is not included in the list below, dial the International Access Code +63 + 2 + 88910000.

Note: Hawaii can be accessed through the Sprint USA toll-free number 1-866-698-9100

 

We aim to provide you timely feedback after we record and evaluate your concerns, inquiries, and suggestions.

If you are not satisfied with the resolution of your complaint, you may approach any of the branch officers.



BANK OF THE PHILIPPINE ISLANDS

 

  • Address
    Ayala Triangle Gardens Tower 2, Paseo de Roxas corner Makati Avenue, Makati City 1226
  • Phone
    (+632) 889-10000
  • Website
    www.bpi.com.ph

INVESTOR RELATIONS AND SHAREHOLDER SERVICES

 

BPI Stock Transfer Office

 

  • Address
    3/F BPI Buendia Center 372 Senator Gil Puyat Avenue, Makati City
  • Phone
    (+632) 858-04693 to 95
  • Email
    stocktransferoffice@bpi.com.ph

BPI Investor Relations Office

 

  • Address
    14/F Tower One, Ayala North Exchange 6796 Ayala Avenue corner Salcedo St., Legaspi Village, Makati City 1229
  • Phone
    (+632) 824-65860
  • Email
    investorrelations@bpi.com.ph

Office of the Corporate Secretary

 

  • Address
    14/F Tower One, Ayala North Exchange 6796 Ayala Avenue corner Salcedo St., Legaspi Village, Makati City 1229

BPI Sustainability Office

 

  • Address
    2/F BPI Buendia Center 372 Sen. Gil Puyat Avenue Brgy. Bel-Air, Makati City 1209
  • Phone
    (+632) 858-00313
  • Email
    sustainability@bpi.com.ph

BPI Corporate Affairs and Communications

 

  • Address
    16th floor, Ayala North Exchange Tower One 6796 Ayala Avenue cor. Salcedo St., Legaspi Village, Makati City 1229
  • Email
    corporateaffairs@bpi.com.ph
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Baguio Burnham

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Harrison Road corner Mabini Street, Brgy Harrison, Baguio City 2600

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Baguio Session

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Governor Pack Road Cor Session Road, Brgy. Session Road Area, Baguio City 2600

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500 Quezon Avenue, San Fernando City, La Union 2500

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La Trinidad

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Pines Supermarket Bldg. Pico KM 4. La Trinidad Benguet Province 2601

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NJTC Bldg, Jacinto St. corner Florentino St., Barangay 1, Vigan City, Ilocos Sur 2700

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Agoo La Union

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B&D Building National Highway, San Antonio Agoo La Union Region 1

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Baguio Malcolm

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Agoncillo corner Perfecto Sts., Barangay Malcolm Square, Baguio City 2600

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Baguio Legarda

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Ground Floor Prince Plaza Apartelle, Legarda Road, Brgy Legarda, Baguio City 2600

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Baguio Abanao

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Ground Floor, STUTZ Building, Abanao Street cor. Chugum Street, Abanao-Zandueta-Kayang-Chugum-Otek (AZKCO) Barangay, Baguio City

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SF La Union North

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Quezon Avenue, Brgy 3, San Fernando City, La Union 2500

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