If you have received an email, SMS or postal mail about your new branch of account and want to find out your new account number, you may visit your Branch of Account or call our 24-hour BPI Contact Center.

Type of CallNumber to Call
International Calls(+632) 889-10000
Domestic Long Distance
Mobile Phones in the Philippines
Domestic Toll-free Number (PLDT)(+632) 1-800-188-89-100
International Toll-free NumbersSee the list

 

For RBank Digital Online Banking enrolled clients, you may also view your new account number via the notification sent to your RBank Digital. 

 

For Business Banking customers, you may reach out to our BPI BizLink hotline (02) 8790-1400, email bizlink@bpi.com.ph for BizLink-related inquiries, or bbclientservices@bpi.com.ph for business loans-related inquiries.


For Corporate Banking clients, you may reach out to your Relationship Manager.

Related information

Relevant information for Robinsons Bank clients

Learn how the merger will affect your accounts.

Merger announcements

Read the notices on BPI and Robinsons Bank’s integration.

Need more help?

Get all the help for your banking needs.

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