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Contact us


At BPI Wealth Hong Kong Limited, we are committed to providing our customers with superior services. Your opinion(s) or suggestion(s) regarding our products and services will enable us to serve you better. To share your opinion(s) or suggestion(s), you may contact us through the following channels:

 

(+852) 2521 1155



Get in touch using our FAX number


(+852) 2845 9170



You may also email us during business hours


BPI-Wealth-HK@bpi.com.hk

 

 

You may also use our SWIFT code


BPIIHKHH

Complaints

 

Mailing address

Complaint Officer

BPI Wealth Hong Kong Limited

5/F, LHT Tower

31 Queen's Road Central

Hong Kong

Fax number(+852) 2845 9170
Email address

BPI-Wealth-HK-Complaints-Officer@bpi.com.hk

Complaint officer no.(+852) 2521 1156

Note: Please be informed that all calls may be recorded to ensure service quality.

 

We will acknowledge your opinion or suggestion within 7 days of receipt. In the event that further investigation is warranted, we shall update you on the progress or respond within 30 days. Please note that where a customer opinion or suggestion is lodged by a third party, we shall only contact the respective customer rather than the third party in order to protect our customer's privacy.

Disclaimer:
BPI Wealth HK has taken all reasonable efforts to ensure that the information contained in this website is current, accurate and complete on the date of preparation. No representations or warranties are made (expressed or implied) as to the reliability, accuracy or completeness of such information. BPI Wealth HK accepts no liability for any loss or damages arising directly or indirectly from the use of, or any action taken in reliance on, any information appearing in this website. In viewing and/or printing any information available to you in this website, you are solely responsible for bearing the relevant liabilities and risks.
BPI Wealth HK does not warrant the safety and accuracy of this website; nor does it warrant that this website is free from any errors, defects, viruses and/or other malicious programs or macros.  BPI Wealth HK reserves the right, without any obligation and without any notice, to alter, improve or correct the contents of this website.
Any product information contained within this website is for information purposes only and should not be regarded as an offer or solicitation or advice to buy or sell any securities or other financial instruments. Investment involves risk, you should consult your independent financial adviser before making any investment decision.
The contents of this website have not been reviewed or approved by the HKMA, the SFC and/or any other regulator.