Personal Cyber Insurance is a non-life insurance product offered by BPI MS Insurance that provides comprehensive protection against unauthorized and fraudulent transactions, identity theft, undelivered/damaged goods from online purchases. It is designed to complement the security of your BPI Debit Mastercard® by providing you with an additional layer of protection.
Announcements
Dec 14, 2023
Good news! BPI has partnered with BPI MS Insurance to offer Personal Cyber Insurance exclusively to BPI Debit Mastercard® holders.
With Personal Cyber Insurance, cardholders can transact with greater confidence knowing that they are covered from unauthorized and fraudulent transactions, and identity theft. It covers the following:
E-commerce Purchase Protection
Get reimbursed for online purchases on your BPI Debit Mastercard® if your items are accidentally damaged or your purchases are undelivered by a fraudulent seller.
Electronic Funds Transfer Fraud
Get reimbursed for costs such as legal charges, which may result from identity theft and the efforts to clear your name.
Plus, enjoy the added advantage of online fraud protection in case of card loss, if you report the lost or stolen card within 24 hours of discovery and the unauthorized transactions were made within 12 hours prior to reporting of the lost/stolen card.
Identity Theft
Get reimbursed for costs such as legal charges, which may result from identity theft and the efforts to clear your name.
Visit the Personal Cyber Insurance website to avail.
Thank you.
Benefits and exclusions of Personal Cyber Insurance
Personal Cyber Insurance provides a comprehensive range of benefits to safeguard your online activities and financial assets against cyber threats.
Here's a summary of the key benefits:
Benefit | Inclusion | Notable Exclusions |
|---|---|---|
E-commerce Purchase Protection | Get reimbursed for online purchases on your BPI Debit Mastercard® if your items are accidentally damaged or your purchases are undelivered by a fraudulent seller. | Excludes:
For the complete details, please refer on Section IV of the Personal Cyber Insurance (PCI) Insuring Terms and Conditions for the complete list of exclusions. |
Electronic Funds Transfer Fraud | Get reimbursed for unauthorized fund transfers carried out by an external party using your BPI Debit Mastercard® account. Plus, enjoy the added advantage of online fraud protection in case of card loss, if you report the lost or stolen card within 24 hours of discovery and the unauthorized transactions were made within 12 hours prior to reporting of the lost/stolen card. | Excludes:
For the complete details, please refer on Section IV of the Personal Cyber Insurance (PCI) Insuring Terms and Conditions for the complete list of exclusions. |
Identity Theft | Get reimbursed for costs such as legal charges, which may result from identity theft and the efforts to clear your name. | Excludes:
For the complete details, please refer on Section IV of the Personal Cyber Insurance (PCI) Insuring Terms and Conditions for the complete list of exclusions. |
For the complete details, please refer to Personal Cyber Insurance (PCI) Insuring Terms and Conditions
Examples of scenarios where this insurance would be beneficial
Sample scenario per benefit are as follows:
Benefit | Sample Scenario |
|---|---|
E-commerce Purchase Protection | You buy something online, but the website turns out to be fraudulent. You never receive the item, and you can't get your money back. BPI MS may pay you back for the item you didn't get, subject to coverage limits of the plan.
Example: You see an ad for a new smartphone on social media and decide to buy it. You click on the link in the ad and are taken to a website that looks like a legitimate electronics store. You enter your personal information and credit card details and complete the purchase.
However, a few weeks later, you still haven't received your smartphone. You try to contact the store, but you can't get anyone to respond. You realize that you've been scammed.
What Personal Cyber Insurance can do: You can file a claim with BPI MS under the E-commerce Purchase Protection benefit. If your claim is approved, BPI MS will reimburse you for the cost of the smartphone, subject to coverage limits of the plan. |
Electronic Funds Transfer Fraud | Someone uses your BPI Debit Mastercard® without your permission. BPI MS may pay you back for the money that was taken, subject to the coverage limits of the plan.
Example: You're at a restaurant and you use your BPI Debit Mastercard® to pay for your meal. The waiter takes your card and disappears for a while. When he comes back, he hands you your card and a receipt.
A few days later, you check your bank account and see that there have been several unauthorized charges made to your card. You realize that your card must have been cloned while you were at the restaurant.
What Personal Cyber Insurance can do: You can file a claim with BPI MS under the Electronic Funds Transfer Fraud benefit. If your claim is approved, BPI MS will reimburse you for the unauthorized charges, subject to coverage limits of the plan. |
Identity Theft | A fraudster pretends to be you and gets loans in your name. You have to spend money to clear your name. BPI MS may pay you back for some of the expenses, including legal fees.
Example: You receive a letter from a bank stating that you have an outstanding loan balance. You're confused because you've never taken out a loan from that bank. You call the bank, and they tell you that someone has opened a loan account in your name without your permission.
You have to spend money on legal fees to clear your name.
What Personal Cyber Insurance can do: You can file a claim with BPI MS under the Identity Theft benefit. If your claim is approved, BPI MS may reimburse you for some of your legal expenses, subject to the coverage limits of the plan. |
Pricing options for Personal Cyber Insurance
The insurance offers three protection levels with different premium and coverage limits:
Plan Name | Premium | Electronic Funds Transfer Fraud | E-commerce Purchase Protection | Identity Theft | |||
|---|---|---|---|---|---|---|---|
Limit per Occurrence | Liability Aggregate | Limit per Occurrence | Liability Aggregate | Limit per Occurrence | Liability Aggregate | ||
Basic | Php 700 | Php 10,000 | Php 20,000 | Php 10,000 | Php 20,000 | Php 10,000 | Php 20,000 |
Prime | Php 1,100 | Php 20,000 | Php 60,000 | Php 20,000 | Php 60,000 | Php 20,000 | Php 60,000 |
Elite | Php 1,750 | Php 50,000 | Php 150,000 | Php 50,000 | Php 150,000 | Php 50,000 | Php 150,000 |
Frequently asked questions
What is Personal Cyber Insurance?
Who is eligible for Personal Cyber Insurance?
Only BPI Debit Mastercard® holders are eligible for Personal Cyber Insurance. This exclusive partnership between BPI and BPI MS Insurance aims to provide debit customers with enhanced security and greater peace of mind when conducting online transactions.
Why do I still need Personal Cyber Insurance when BPI Debit Mastercard® employs very strong security protocols and standards?
While your BPI Debit Mastercard® is equipped with advanced security features to safeguard your transactions, Personal Cyber Insurance offers an additional layer of protection against cyber threats and provides comprehensive coverage for your online activities.
What is the scope of coverage provided by Personal Cyber Insurance?
Personal Cyber Insurance specifically covers the BPI Debit Mastercard® and related accounts of the insured individual under Bank of the Philippine Islands. It does not extend to other financial accounts held by the insured individual outside of their BPI Debit Mastercard® and associated accounts with Bank of the Philippine Islands.
Do I need to purchase separate Personal Cyber Insurance policies for each of my BPI Debit Mastercard® or associated accounts?
No, you only need one Personal Cyber Insurance policy to cover all your BPI Debit Mastercard® and associated accounts. The insurance coverage is applicable to the insured individual, not to individual cards or related accounts. As long as your claim/s fall within the chosen plan, it will be covered regardless of the specific BPI Debit Mastercard® or associated account involved.
Discover more
| BPI is regulated by the Bangko Sentral ng Pilipinas