Salary Loan frequently asked questions

The existing Terms and Conditions stated in your Robinsons Bank Salary Loan MOA will be retained and remain in effect until the stated expiry date in the MOA. 

Upon renewal of your Salary Loan Facility this year (2025), the BPI Salary Loan Terms & Conditions, and process will be applied. Otherwise, you will be advised accordingly of any changes.

Until the outstanding Go! Salary loans of your employee-borrowers have been integrated with BPI; the amortizations shall remain to be via salary deduction.  Your monthly remittance of consolidated payments should continue to be made only through Robinsons Bank branches that have not yet been integrated with BPI.

Once your employee-borrowers’ Go! Salary loan has been integrated with BPI, their amortizations will be deducted from their BPI payroll/deposit account via auto-debit arrangement (ADA). You and your employee-borrowers will receive separate advisories regarding the details and effective date of the ADA arrangement. You may also reach out to your Salary Loan Channel Manager for any questions regarding this. 

Yes, you will still be able to access your Go! Salary Loan HR Portal using your current password and login credentials.

All Robinsons Bank Go! Salary Loan accounts will be integrated with BPI. 

• Your loan account number will change. 
• The existing terms – interest rates, loan tenor and monthly amortization – will remain the same until the loan is fully paid. 
• Your mode of payment will be changed to an auto-debit arrangement (ADA) using your BPI payroll/deposit account.

You will receive an advisory prior to these changes.

No.  While your Go! Salary Loan has not yet been integrated with BPI; your loan proceeds can only be released via:

• Credit to existing Robinsons Bank Accounts that have not yet been integrated with BPI; or
• Robinsons Bank Manager's check.

Once your Go! Salary Loan has been integrated with BPI, loan proceeds of your new availment shall be credited to your BPI payroll account or nominated BPI deposit account. 

You will be asked to sign an Automatic Debit Arrangement (ADA) Consent Form to nominate a BPI deposit account as your SETA for your monthly amortization payments --

a. If your Robinsons Bank payroll or deposit account has already been integrated with BPI, this will be your SETA.  

b. If you do not have a Robinsons Bank deposit account but have an existing BPI deposit account, you may nominate this account as your SETA.

c. If you do not have a Robinsons Bank deposit account or BPI deposit account, you will be asked to open a BPI deposit account at any BPI branch for your SETA.

The ADA Consent Form, that you will be asked to sign, will allow BPI to automatically deduct your monthly amortization/s and penalties (if any) from your BPI deposit settlement account (SETA).

Our Salary Loan Channel Manager/s will coordinate with your company HR/Finance department to faciliate the signing of ADA Consent Forms of its employee-borrowers. 

If your Go! Salary loan account has not yet been integrated with BPI, you may pay off your loan via any Robinsons Bank branch that has not yet been integrated with BPI.

Once your loan account has been integrated with BPI, early loan payoffs can be done via any BPI branch.