Effective February 1, 2024, your RBank Trust / Invesment Management / Other Fiduciary Accounts were operationally transferred to the BPI Wealth system. A prior notice was issued regarding a three-day investment holiday from January 29 (Monday) to January 31 (Wednesday) to ensure a seamless transfer of records.
When is the transfer of the RBank Trust / Investment Management / Other Fiduciary Accounts to BPI Wealth?
What are the changes in my existing RBank Trust / Investment Management / Other Fiduciary Accounts?
New BPI Wealth Account Number and Account Officer
You will receive a new BPI Wealth account number which you can use for your future BPI Wealth transactions. A BPI Wealth account officer will also be assigned to your account to help you navigate BPI Wealth’s investment products and services. You will receive these information through a separate notice delivered according to your existing mailing arrangements. Kindly make sure that your records are updated in order to receive important announcements.
Additionally, you may continuously coordinate with your respective RBank branch officers / Relationship Managers as we collaborate to ensure that your financial goals are fully understood and supported. Rest assured that your accounts will be continuously managed in accordance with the existing RBank documentation.
Records
A financial statement/report will be generated as of end of January 2024 and sent to you according to your existing delivery arrangements. From February 2024 onwards, you will be receiving your financial statements/reports directly from BPI Wealth.
What happens to my RBank Settlement Account?
Your RBank settlement account will be utilized for the time being but we encourage you to nominate your existing BPI deposit account, if readily available, for ease in execution of future transactions.
If you wish to open a BPI account, simply visit the BPI website for more details.
Can I course my trust / investment management / other fiduciary account requests through BPI branches for referral and coordination with BPI Wealth?
If you already nominated a BPI deposit account as settlement account, you can course your requests through BPI branches, for referral and coordination with BPI Wealth.
If you haven’t nominated a BPI deposit account as settlement account yet, we recommend that you continue to coordinate with your RBank branch officer / Relationship Manager for your BPI Wealth requests.
Who do I contact for questions or clarifications?
If you have any questions, feel free to get in touch with your respective RBank branch officers / Relationship Managers. Alternatively, you may email trustgroup@robinsonsbank.com.ph or contact (02) 8702-9500 locals 48744 or 48546. We will notify you should there be any changes in our contact information.
| BPI is regulated by the Bangko Sentral ng Pilipinas