Existing Business Term Loans in Robinsons Bank frequently asked questions

If your existing business term loan will mature by October 1, 2024 and beyond, your loan account with Robinsons Bank will become a BPI Ka-Negosyo SME Loan account.

To transition your term loan account to a BPI Ka-Negosyo SME Loan account, kindly nominate a BPI deposit account to use as a settlement account (SETA) for your loan payments, or open a BPI deposit account at any BPI branch nearest to you by March 31, 2024. Our BPI Business Banking Contact Center is available to help you in transitioning your account to BPI. You may reach out to email bbclientservices@bpi.com.ph or (02) 7918-2000, press #2 for business loans.

Your existing business term loan with Robinsons Bank will not become a Ka-Negosyo SME Loan. Kindly settle all outstanding balances with Robinsons Bank on or before your loan maturity.

You may open a new BPI deposit account at any BPI branch by March 31, 2024. Simply inform the Branch that you’re setting it up as SETA for your business loan. Complete the automatic debt arrangement (ADA) form at the Branch or send it to our BPI Business Banking Contact Center email at bbclientservices@bpi.com.ph.

Once your term loan is changed to a BPI Ka-Negosyo SME Loan, your loan and settlement accounts will become BPI accounts. Your loan payments will be made via automatic debit arrangement (ADA) using your enrolled BPI settlement account (SETA). 

Your loan amount, amortization schedule, interest rate and tenor will remain the same.  

Amortization schedules for your existing business loan account will not change.

Once your account becomes a BPI Ka-Negosyo SME Loan, your loan payments will be made via automatic debit arrangement (ADA) using your enrolled BPI settlement account (SETA).  Please keep your enrolled SETA funded to ensure that payments to your loan account is updated.

Interest rate for your existing business loan account will not change.

We encourage you to open or nominate a BPI deposit account as settlement account (SETA) to enjoy seamless and convenient loan payments via automatic debit arrangement.

Should you be unable to open or nominate a BPI SETA as we transition your business term loan to a BPI Ka-Negosyo SME Loan, please reach out to our BPI Business Banking Contact Center for assistance. You can email bbclientservices@bpi.com.ph or call (02) 7918-2000, then press #2 for business loans.

You may apply for a new BPI Ka-Negosyo SME loan online, or by getting in touch with our Business Banking Client Services at bbclientservices@bpi.com.ph or (02) 7918-2000, select #2 for business loans.

This new loan application will be subject to the evaluation of the Bank.

To learn more about the BPI Ka-Negosyo SME Loan, you may visit the website.

If your term loan has not yet been transitioned to BPI, you may continue to reach out to your Robinsons Bank handling Account Officer.

Once your term loan has been changed to a BPI Ka-Negosyo SME Loan, you may get in touch with our Business Banking Client Services at bbclientservices@bpi.com.ph or (02) 7918-2000, select #2 for business loans.

If your business term loan account with Robinsons Bank is secured by a deposit hold-out, our BPI Business Banking Contact Center is available to help you in transitioning your account to BPI. You may reach out to email bbclientservices@bpi.com.ph or (02) 7918-2000, press #2 for business loans.

If your collateral is real estate, improvements such as buildings require fire and earthquake insurance coverage based on the Bank's full appraised value. As a regular requirement, insurance shall be procured from/renewed by BPI/MS Insurance Corporation which shall issue a policy duly endorsed in favor of the Bank as loss payee. Should the mortgaged property have existing insurance coverage with an issuer other than BPI/MS, you agree to pay the administration fee and, upon expiration of your existing non-BPI/MS insurance coverage, procure the required coverage from BPI/MS.