You are not required to take any action while the integration of Robinsons Bank processes to BPI is ongoing. Rest assured that your account/s remain secure. Should there be any requirements or details needed, we will reach out to you through SMS and email. Please make sure that your contact information such as address, mobile number, telephone number, and email are up to date.
Deposit
Should I do anything to secure my account/s after the merger has taken effect?
What will happen to my Robinsons Bank account?
For now, you may continue using your existing Robinsons Bank account. Once your account is integrated to BPI, your Account number will change. We will send you communications to inform you of the specific changes in your Account number before and after the effective date of the change. Please make sure that your contact information such as address, mobile number, telephone number, and email are up to date.
What will happen to the interest rates?
You will be notified of any change prior to or upon integration of your accounts with BPI.
What will happen to the maintaining balance and balance required to earn interest?
You will be notified of any change prior to or upon integration of your accounts with BPI.
Will the transaction and auxiliary fees change?
Transaction and auxiliary fees will remain the same until further notice.
What’s the impact on my PDIC insurance coverage?
The PDIC maximum coverage is per institution. Once the integration of your account to BPI is complete, the maximum total coverage for all your accounts will be Php 500,000 in BPI.
I want to move my account from Robinsons Bank to BPI, can I do that now?
There is no need to move your Robinsons Bank account to BPI. Your account will be automatically integrated with BPI. We will officially communicate with you prior to the integration of your account with BPI.
However, if you would like to open a BPI account or purchase a BPI product prior to the integration of your Robinsons Bank account, you may do so – and we will be happy to assist you with the documentary requirements at your BPI branch of preference.
Can I open a BPI account in any Robinsons Bank branch after the merger took effect?
Not yet. You may open a BPI account in a Robinsons Bank branch after it has been integrated with BPI as a BPI branch.
If you wish to open a BPI account while integration of Robinsons Bank branches has not yet been completed, you may open new BPI accounts through the following channels:
a. Digital Account Opening. Please refer to this link for more details.
b. Any BPI branch near you.
| BPI is regulated by the Bangko Sentral ng Pilipinas