No, to apply for a Robinsons Bank Credit Card you may visit a Robinsons Branch or apply via the website.
Can I already apply for a Robinsons Bank Credit Card in a BPI Branch?
Can I already apply for a BPI Credit Card in a Robinsons Branch?
No, to apply for a BPI Bank Credit Card you may continue to visit a BPI branch or apply via the website.
I am a holder of a Robinsons Credit Card, can I still apply for a BPI Credit Card ?
Yes, you may apply for a BPI Credit Card by submitting the following to our any of our BPI branches, or apply online:
- Signed BPI application form
- Proof of income
- One (1) valid ID with photo
I am holder of a BPI Credit Card, can I still apply for a Robinsons Bank Credit Card?
Yes, You may apply for a Robinsons Bank Credit Card by submitting the following to a Robinsons Bank branch:
- Signed application form
- Proof of income
- One (1) valid ID with photo
You may also choose to apply for a Robinsons Bank Credit Card through the website.
Can I go to a BPI Branch for concerns regarding my Robinsons Credit Card?
As we are still in the process of integration, kindly address your concerns regarding your Robinsons Credit Card via the Robinsons Contact Center via +632 8637 CARE (2273) or visiting a Robinsons branch.
What will happen to my Robinsons Bank Credit Card Account?
Your Robinsons DOS credit card will be converted to a BPI DOS, while the Robinsons Cashback will be converted to a BPI Robinsons Cashback Card. Now being part of the BPI product suite, you will enjoy new features and benefits similar to other BPI credit cards.
You will receive further communication from us to tell you more about these exciting changes. Please verify your mobile number, email address, and billing address and update them now, if necessary. Contact us at (+632) 889-10000, dial 2 for 'Credit Card', select 4 for assistance.
When will I receive my new BPI Card?
You will receive an email and SMS notification once your new BPI Card is available for delivery.
In the meantime, you may continue to use your existing credit card.
Will my credit card details change when it is replaced?
Your new BPI card will have the same card number and security code/CVC. On expiry date: If your card will be expiring on 2025, 2026, 2027 and 2028, the expiry date will be extended by 5 years. If your card is expiring on 2029, it will remain the same.
Are there any actions required from me for the card conversion?
While waiting for your new BPI card, keep your account current and active. Please verify your mobile number, email address, and billing address and update them now, if necessary. Contact us at (+632) 889-10000, dial 2 for 'Credit Card', select 4 for assistance.
Is there a fee for the new card?
No. Your new BPI card is being replaced for free.