BPI Bills Collection is a service that enables you as a Biller to receive payments from your customers via various BPI payment channels.
Bills Payment Suite
What is BPI Bills Collection?
What are the various BPI Payment Channels?
- BPI Online and Mobile for BPI retail clients
- BPI BizLink for BPI corporate and business clients
- Branch for over the counter (OTC) transactions
I have an existing Robinsons Bank Bills Collection facility. Once my Robinsons Bank account is integrated with BPI, do I need to update my settlement account number for BPI Bills Collection?
No, your settlement account for BPI Bills Collection will be automatically updated with your new BPI account number.
Will there be any change with my Robinsons Bank Biller’s Reference Number?
Your Biller’s Reference Number will remain the same in BPI Bills Collection.
Deposit Pickup (DPU) Arrangement
I have an existing DPU Arrangement with Robinsons Bank. Do I need to nominate my new BPI account as a settlement account for DPU transactions?
No, your settlement account for your DPU arrangement will be automatically updated with your new BPI account number.
When will my DPU transactions be credited once my DPU arrangement is integrated with BPI?
BPI’s DPU arrangement provides options for same day crediting or next banking day crediting, subject to cut-off times.
Will I have an orientation or walkthrough on the BPI DPU process?
Yes, you will be notified on the DPU walkthrough schedules prior to the integration of your account.
Where can I check if my DPU transactions are successfully credited to my new BPI settlement account?
You can check your posted DPU transactions via your Statement of Account (SOA) in BPI BizLink.
RCollect Service
How can payments be credited to our new BPI account?
Your payments will be facilitated through the Partner Agent and shall be credited to your new BPI account starting on the effective date of your new BPI account.
What happens if payors continue to send payments to my old RB account after the effective date of my new BPI account?
Your RCollect records with the Partner Agent will be updated with your new BPI account. After your account integration date, proceeds will be automatically credited to your new BPI account.
| BPI is regulated by the Bangko Sentral ng Pilipinas