You are in
Personal Banking
Personal Banking
Wealth Management
SME Banking
Institutional Banking
About BPI
You are in
Personal Banking
Personal Banking
Wealth Management
SME Banking
Institutional Banking
About BPI
  • What would you like to search today?
    Type in atleast 3 characters to begin your search

You're exiting this website

Once you leave our page, you’ll be covered by the policy and security measure of the site you are visiting

Proceed
Cancel
JUMP TO
Send us a message

For concerns, you may use the form below to get in touch with us. We will endeavor to respond via call or email within 7 business days.

 

To file a request or report a concern specific to your account, please log in to Help and Support.

Are you a BPI Client?

Personal Information

Please enter valid email address.

Account Number
Credit Card Number

Please select a value

Mr.
Mrs.
Ms.

Please select a title.

Please enter valid last name.

Please enter valid first name.

Please enter valid phone number.

Please enter valid email address.

Details Of Concern

Credit Card
Deposit
Online/Mobile Banking
Loans
Others

Please select a purpose

Please enter concern summary.

Allowed length is 1000 characters
Prefer to speak to us?

For any queries, clarifications or request on any aspect of this statement, the exercise of your rights pertaining to your personal information, or to provide any feedback that you may have about processing personal information, please send us a message or visit any of our branches.

 

You may also connect with us through these channels:

  • Phone
    (+632) 889-10000
    This is our 24-hour Contact Center.
  • Phone
    (+632) 7791-0077
    This is our BPI Preferred Dedicated Line.
  • Phone
    1-800-188-89-100
    This is our Domestic Toll-free Number (using PLDT and calling outside Metro Manila).
  • Address
    Bank of the Philippine Islands
    Ayala Triangle Gardens Tower 2, Paseo de Roxas corner Makati Avenue, Makati City 1226

 

Bank of the Philippine Islands is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph

International toll-free numbers

If your country is not included in the list below, dial the International Access Code +63 + 2 + 88910000.

 

 

For those using mobile services, please check with your service providers if calls to international or special numbers are allowed. Applicable fees or charges imposed by the service provider are for the caller's account.

Note: Hawaii can be accessed through the Sprint USA toll-free number 1-866-698-9100

We aim to provide you timely feedback after we record and evaluate your concerns, inquiries, and suggestions.

If you are not satisfied with the resolution of your complaint, you may approach any of the branch officers.



BANK OF THE PHILIPPINE ISLANDS

 

  • Address
    Ayala Triangle Gardens Tower 2, Paseo de Roxas corner Makati Avenue, Makati City 1226
  • Phone
    (+632) 889-10000
  • Website
    www.bpi.com.ph

INVESTOR RELATIONS AND SHAREHOLDER SERVICES

 

BPI Investor Relations Office

 

  • Address
    25F, Ayala Triangle Gardens Tower 2, Paseo de Roxas corner Makati Avenue, Makati City 1226
  • Phone
    (+632) 8663-6733
  • Email
    investorrelations@bpi.com.ph

Stock Transfer Service, Inc.

  • Address
    34/F Rufino Pacific Tower, 6784 Ayala Avenue, Makati City
  • Phone
    (+632) 8403-2410, 8403-2412, 8403-3433, 5310-3671, 5310-1351, 5310-1343
  • Email
    bpi.shareholders.services@stocktransfer.com.ph

Office of the Corporate Secretary

 

  • Address
    28F, Ayala Triangle Gardens Tower 2, Paseo de Roxas corner Makati Avenue, Makati City 1226

BPI Sustainability Office

 

  • Address
    25/F Ayala Triangle Gardens Tower 2, Paseo de Roxas cor. Makati Ave., Makati City 1226
  • Email
    sustainability@bpi.com.ph

BPI Corporate Communications

 

  • Address
    22/F Ayala Triangle Gardens Tower 2, Paseo de Roxas corner Makati Avenue, Makati City 1226
  • Email
    corporateaffairs@bpi.com.ph
Locate us
Sorry no results found. Please try another location.
Filter by
FAQs
Related information
scheduled maintenance icon

Scheduled maintenance
bank icon

Weekday branch schedule
calendar icon

Saturday branch schedule
We use cookies

We use cookies to improve your experience and provide you with better services. By continuing to browse our website, you agree to our privacy policy.

ABOUT - BPI
Who we are
Investor Relations
Governance
News
Sustainability
Careers
Site Links
Data Privacy
Financial Consumer Protection
Corporate office
Bank of the Philippine Islands

Ayala Triangle Gardens Tower 2, Paseo de Roxas corner Makati Avenue, Makati City 1226 

 

appStore
googlePlay

BPI is a proud member of   | BPI is regulated by the Bangko Sentral ng Pilipinas https://www.bsp.gov.ph

© Copyright 2023. All rights reserved.